Terms and Conditions

Last Updated: 3 August 2026

Welcome to Ecom By Sachin. These Terms and Conditions govern your access to and use of our website, online courses, recorded workshops, mentorship programs, consulting services, account management services, business setup services and other digital offerings available through https://ecombysachin.com/.

By accessing the website, creating an account, purchasing a course, submitting an enquiry or using any of our services, you confirm that you have read, understood and agreed to these Terms and Conditions.

1. About Ecom By Sachin

Ecom By Sachin provides educational programs, recorded courses, mentorship, consulting and professional services related to e-commerce, online marketplaces, product research, seller account setup, catalogue management, marketplace advertising, business operations and growth strategies.

In these Terms:

• “Website” means ecombysachin.com and its associated pages.
• “Company,” “we,” “us” or “our” means Ecom By Sachin and its legal operating entity.
• “User,” “customer,” “student” or “you” means any person accessing or purchasing through the Website.
• “Course” includes recorded lessons, workshops, live sessions, learning material and related resources.
• “Services” include mentorship, account management, business setup, consulting and other professional services.

2. Acceptance of Terms

By using the Website or purchasing any Course or Service, you agree to be bound by:

• These Terms and Conditions;
• Our Privacy Policy;
• Our Refund and Cancellation Policy;
• Any specific terms communicated on a course, checkout, proposal or service page.

Where separate written terms, proposals or agreements are provided for a professional service, those specific terms will apply in addition to these Terms.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase or use our Courses and Services.

A person below 18 years of age may use the Website only with the consent and supervision of a parent or legal guardian. The parent or guardian will be responsible for the minor’s activities and purchases.

4. Account Registration

Certain Courses or Website features may require you to create an account.

You agree to:

• Provide accurate and complete information;
• Maintain the confidentiality of your login credentials;
• Notify us promptly about unauthorised account access;
• Avoid sharing your account with another person;
• Accept responsibility for activities conducted through your account.

We may suspend or restrict an account where we reasonably suspect account sharing, unauthorised access, payment fraud or violation of these Terms.

5. Courses and Digital Content

Course descriptions, modules, access periods, support duration, language availability, bonuses and inclusions will be displayed on the relevant Course page.

Unless expressly stated otherwise:

• Courses are provided for individual learning and personal use;
• One purchase provides access to one registered user;
• Login credentials cannot be shared, transferred, rented or resold;
• Course videos cannot be downloaded, recorded, copied or redistributed;
• Course access remains subject to compliance with these Terms;
• Updates may be added, replaced or reorganised to improve the learning experience.

“Lifetime access,” where offered, means access for the commercial lifetime of the Course on our platform. It does not mean the lifetime of the purchaser and does not guarantee that a Course will remain available indefinitely.

6. Mentorship and Support

Mentorship, community access, question-and-answer sessions, WhatsApp support or implementation guidance may be offered with selected Courses.

The exact duration, communication channel, response schedule and scope of support will be mentioned on the Course page or communicated separately.

Support does not include:

• Unlimited one-to-one consulting unless specifically purchased;
• Execution of the student’s business operations;
• Legal, tax or accounting advice;
• Guaranteed approval by any marketplace;
• Guaranteed sales, profits or business results.

Support may be refused where communications are abusive, unlawful, repetitive, unrelated to the Course or outside the purchased scope.

7. Professional Services

Professional Services may include:

• Marketplace account setup;
• Amazon, Flipkart or Meesho account management;
• Catalogue and listing management;
• Marketplace advertising;
• Product research;
• Business setup assistance;
• E-commerce consulting;
• Creative, operational or growth support.

The final scope, fee, timeline, deliverables and responsibilities for these Services may be confirmed through a proposal, quotation, invoice, email, WhatsApp communication or separate agreement.

Any activity outside the agreed scope may require additional fees and revised timelines.

8. Client Responsibilities

For professional Services, the client must provide accurate and timely access to information, documents, seller accounts, advertising accounts, inventory details, product information and other required resources.

The client remains responsible for:

• Product quality and authenticity;
• Pricing and inventory decisions;
• GST, tax and legal compliance;
• Marketplace documentation;
• Product claims and intellectual property rights;
• Customer fulfilment, returns and warranties;
• Final approval of listings, advertisements and creatives;
• Compliance with marketplace rules and applicable laws.

Delays caused by incomplete information, missing approvals, restricted account access or third-party platform issues may extend the delivery timeline.

9. Fees and Payments

All prices are displayed in Indian Rupees unless stated otherwise.

You agree to pay the applicable Course or Service fee using the payment methods available on the Website or communicated by us.

Prices may be:

• Inclusive or exclusive of applicable taxes, as displayed during checkout;
• Changed for future purchases without prior notice;
• Offered at promotional or discounted rates for a limited period;
• Different across Courses, packages or customised Services.

A purchase is considered confirmed only after successful payment and confirmation from our system or authorised team.

10. Payment Processing

Payments may be processed through third-party payment gateways, banks or payment service providers.

We do not directly control:

• Payment gateway downtime;
• Bank processing delays;
• Failed transactions;
• EMI approval;
• Payment-provider security checks;
• Refund settlement timelines after initiation.

Users must ensure that they are authorised to use the selected payment method.

Where an amount is deducted but an order is not confirmed, the user should contact us with the transaction ID and payment proof.

11. Refunds and Cancellations

Refund eligibility is governed by the Refund and Cancellation Policy displayed on the Website or Course checkout page.

Unless a different policy is expressly mentioned:

• A refund request must be submitted within the stated refund period;
• The request must include the registered email, order ID and reason;
• Refunds will not be issued merely because the purchaser changed their mind after substantially accessing or consuming digital content;
• Refunds may be refused in cases of account sharing, content copying, policy abuse or fraudulent activity;
• Payment gateway charges, taxes or administrative costs may be non-refundable where permitted by law;
• Approved refunds will be processed through the original payment method.

For customised consulting, account management or business setup Services, amounts paid for work already commenced, resources allocated or deliverables completed may be non-refundable.

Nothing in this clause limits any mandatory consumer rights available under applicable law.

12. Course Results and Earnings Disclaimer

Our Courses and Services are intended to provide education, guidance, systems and practical information.

We do not guarantee:

• A particular level of sales or revenue;
• Profitability or return on investment;
• A fixed number of orders;
• Marketplace account approval;
• Advertising performance;
• Product success;
• Business growth within a particular time;
• Employment or income opportunities.

Examples, student experiences, revenue figures, case studies and testimonials are provided for educational or illustrative purposes. Individual results depend on factors including product quality, market demand, pricing, competition, capital, execution, advertising budget, experience and marketplace policies.

You remain solely responsible for your business and financial decisions.

13. Marketplace and Third-Party Platforms

Amazon, Flipkart, Meesho, Shopify, Meta, Google and other names referred to on the Website are owned by their respective entities.

Unless explicitly stated otherwise, Ecom By Sachin is not affiliated with, endorsed by or officially partnered with these third-party platforms.

Third-party platforms may change their:

• Policies;
• Fees;
• Algorithms;
• Advertising systems;
• Seller requirements;
• Account approval processes;
• Features and technical functionality.

We are not responsible for losses caused by a third-party platform’s decision, suspension, policy change, technical error or account restriction.

14. Intellectual Property Rights

All content available through the Website or Courses, including videos, modules, presentations, worksheets, strategies, graphics, logos, text, templates, recordings, designs and downloadable materials, is owned by or licensed to Ecom By Sachin.

You receive a limited, personal, non-exclusive, non-transferable and revocable right to access purchased content.

You must not:

• Copy, reproduce or republish Course content;
• Record or screen-capture videos for redistribution;
• Share login credentials;
• Upload content to social media, websites or file-sharing platforms;
• Resell or commercially exploit Course material;
• Modify, translate or create derivative products from our content;
• Remove copyright, trademark or ownership notices;
• Use our brand name, logo or mentor identity without permission.

Unauthorised use may result in immediate termination of access and appropriate legal action.

15. Acceptable Use

You agree not to use the Website or Services to:

• Violate any applicable law;
• Upload harmful code, malware or malicious files;
• Attempt unauthorised access to accounts or systems;
• Misrepresent your identity;
• Commit payment fraud;
• Harass instructors, team members or other users;
• Publish defamatory, abusive or unlawful material;
• Scrape, copy or extract Website content;
• Interfere with Website security or functionality;
• Use Course content to create or sell a competing course.

16. Community Conduct

Users participating in WhatsApp groups, live sessions, communities or discussion forums must communicate respectfully.

We may remove a user without refund where the user:

• Uses abusive or threatening language;
• Sends spam or unsolicited promotions;
• Shares another member’s personal information;
• Distributes Course material;
• Promotes fraudulent schemes;
• Repeatedly disrupts the learning environment;
• Violates platform or community guidelines.

17. Communication Consent

By registering, purchasing or submitting an enquiry, you agree that we may contact you through:

• Email;
• Telephone;
• SMS;
• WhatsApp;
• Website notifications;
• Other communication methods provided by you.

Communications may relate to purchases, support, Course updates, service information and relevant promotional offers.

You may opt out of marketing communications, but transactional communications related to purchases or account security may still be sent.

18. Website Availability

We aim to keep the Website and Course platform available, but uninterrupted access is not guaranteed.

Temporary interruptions may occur because of:

• Maintenance;
• Software updates;
• Hosting issues;
• Security incidents;
• Internet failures;
• Payment gateway problems;
• Third-party service interruptions;
• Events beyond our reasonable control.

Where reasonably possible, we may restore access, extend access periods or provide an alternative method of accessing purchased material.

19. Accuracy of Information

We make reasonable efforts to keep Course and Website information accurate and updated.

However, e-commerce rules, marketplace policies, advertising features and industry practices may change. Users should independently verify critical legal, tax, financial or platform-related information before acting upon it.

We may correct typographical errors, pricing errors, outdated information or technical inaccuracies without prior notice.

20. Privacy and Data Protection

Personal information submitted through the Website will be handled in accordance with our Privacy Policy.

Users must review the Privacy Policy to understand how information may be collected, used, stored and shared.

Payment information may be processed directly by authorised payment gateways and may not be stored on our servers.

21. Suspension and Termination

We may suspend, restrict or terminate access where a user:

• Violates these Terms;
• Shares Course access;
• Copies or redistributes content;
• Uses fraudulent payment methods;
• Abuses refund procedures;
• Harasses team members or learners;
• Misuses the Website or community;
• Engages in unlawful activity.

Termination for a material violation may occur without refund.

Provisions relating to intellectual property, liability, indemnity, dispute resolution and payment obligations will continue after termination.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Ecom By Sachin will not be liable for indirect, incidental, special or consequential losses, including loss of profits, revenue, business opportunities, data, goodwill or marketplace access.

Our total liability relating to a particular Course or Service will not exceed the amount actually paid by the user for that Course or Service, except where a different limitation is required by applicable law.

23. Indemnification

You agree to indemnify and hold harmless Ecom By Sachin, its owners, employees, mentors, contractors and service providers from claims, losses, liabilities, costs or expenses arising from:

• Your misuse of the Website or Services;
• Violation of these Terms;
• Infringement of third-party rights;
• False or unlawful product claims;
• Your business operations;
• Your violation of marketplace rules or applicable laws.

24. Force Majeure

We will not be liable for delays or failure caused by events beyond our reasonable control, including natural disasters, government restrictions, internet or electricity failures, cyber incidents, epidemics, platform outages, strikes, war or third-party service disruptions.

25. Changes to Courses and Services

We may update or modify Course modules, instructors, bonuses, support arrangements, Website features or delivery methods where reasonably necessary.

Changes intended to improve quality or maintain relevance will not automatically create a right to a refund, provided the essential nature of the purchased offering remains available.

26. Changes to These Terms

We may update these Terms periodically to reflect operational, legal or service-related changes.

The revised version will be published on this page with an updated “Last Updated” date. Continued use of the Website after publication of revised Terms constitutes acceptance of those changes.

27. Governing Law and Jurisdiction

These Terms will be governed by the laws of India.

Subject to applicable consumer rights and dispute-resolution requirements, courts located in [Delhi, India / Insert Actual Jurisdiction] will have jurisdiction over disputes arising from these Terms, Courses or Services.

Before commencing formal proceedings, both parties should attempt to resolve the matter through good-faith communication.

28. Severability

Where any provision of these Terms is found to be invalid or unenforceable, that provision will be modified or removed to the minimum extent necessary. The remaining provisions will continue to remain effective.

29. No Waiver

Failure by Ecom By Sachin to enforce any provision of these Terms will not constitute a waiver of that provision or any other right.

30. Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, Course details, checkout information and any separate written service agreement, constitute the complete agreement between you and Ecom By Sachin concerning your use of the Website, Courses and Services.